At Sleek Boutique LLC, we want you to love your clothing purchase. If you are not fully satisfied, we offer a simple return and refund process. Please review the details below for a smooth return experience.

1. Returns

We accept returns on unworn, unwashed, and undamaged items within 30 days from the date of purchase. To be eligible for a return, the following conditions must be met:

  • The item must be in its original condition with tags attached.
  • The product should not be worn, damaged, or altered in any way.
  • You must provide proof of purchase (order number, receipt, or email confirmation).

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at cejas@sleekboutique.fun or call +1 386-282-54239. Include your order number and the reason for your return.
  2. Return Authorization: Once your return is approved, we will provide you with a Return Authorization Number and instructions on how to return your item.
  3. Ship the Item: After receiving your Return Authorization Number, ship the item back to us. The customer is responsible for return shipping costs unless the item is defective or incorrect.

Please Note: We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item without tracking.

2. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund is approved or rejected. If your return is approved, a refund will be issued to the original payment method.

  • Refund Processing: Refunds typically take 7–10 business days to reflect in your account, depending on your payment method and financial institution.
  • Non-Refundable Items: Sale items, gift cards, and items that have been worn, damaged, or altered are not eligible for a refund.

3. Exchanges

If you would like to exchange an item for a different size, color, or style, please contact us. Exchanges are subject to availability. The return process is the same as for refunds, and if the exchange costs more, you may be asked to pay the difference.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately. We will either send you a replacement or issue a full refund at no extra cost. To expedite the process, please send photos of the damaged or incorrect item along with your order details.

5. Shipping Costs

  • Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or incorrect.
  • Original Shipping Fees: Shipping fees paid at the time of purchase are non-refundable.

6. Contact Us

If you have any questions or need assistance with returns or exchanges, feel free to contact us:

Sleek Boutique LLC
Email: cejas@sleekboutique.fun
Phone: +1 386-282-54239
Address: 2410 W Cucharras St, Colorado Springs, CO 80904